Communication is one of the most vital components of an effective work environment, as it affects employee productivity, cost effectiveness and innovation. Here are some ways communication is important in the workplace:
Setting Clear Workplace Expectations
Having effective and clear communication enables managers to give understandable instructions to their teams. If workplace guidelines and expectations are accurately described then there is a decreased chance that mistakes will occur due to misinterpretation. Being an effective leader means understanding how to use communication to motivate your team, create clear company policies, and give adequate instructions for projects.
Strong Relationships with Coworkers and Customers
Great communication helps develop strong relationships among coworkers as well as with customers. Trust and loyalty are boosted by communication that is focused on meeting individual needs, providing valuable feedback, and conveying useful information. Strong relationships within the company will also support effective communication with customers, accurately describing products and services, and clearly defining organizational values. Good communication also helps successful problem solving to occur as an employee resolves a customer problem.
Promotes Innovation
Good workplace communication fosters a sense of community that encourages creativity and innovation. Employees who clearly understand what is important to their company can focus on identifying areas where improvements can be made to increase company success. When employees know that their input is valuable, they are more likely to contribute their ideas. Business leaders must also have great communication skills to keep them open and responsive to this feedback.
Cost Effective
Ineffective communication can be costly to organizations. Employees who struggle with communication may require supplemental training to help them interact with customers as well as coworkers. If an employee's communication is a recurring issue, the company might choose to terminate them. This is another expense as businesses lose money through having a vacant position and then needing to pay recruiting costs.
How Staffing Organizations Can Help
Communication is a vital tool that fosters workplace cohesion and efficiency. When communication breaks down, it can lower employee satisfaction and productivity, reduce company profit, and stifle innovation. Using professional staffing services is one way to help build an effective and productive workplace.
These career specialists are able to help you recruit effective communicators that work well as a team by thoroughly screening applicants before you even start interviewing. Some staffing agencies also provide workplace improvement programs that help businesses by hiring and managing a particular department.
Afton Lucente is the Vice President of Marketing and Communications at TRC Staffing Services, Inc., a full-service staffing solutions provider with over 30 years of industry experience. Established in 1980, TRC is one of the largest privately-held staffing firms in the country. TRC has 44 locations in 14 states, providing traditional staffing services, professional and technical staffing, and management services to some of the country's leading companies. Learn more at http://www.trcstaffing.com
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